We have a question to ask you as a light commercial vehicle manufacturer or utility vehicle manufacturer: How much time do your technicians spend analysing situations and/or supporting solutions for your customers?
Very often, service engineers spend hours and hours trying to find out what the problem is with your vehicle, where the fault is coming from, and to do this you need to run tests and gather as much information as possible.
In the electric vehicle sector, battery monitoring is crucial to avoid wasting unnecessary time and resources. It is common for technicians to spend hours analysing customer support requests, trying to determine the exact cause of faults. However, misunderstandings and wrong assumptions often occur, which can lead to unnecessary visits to customer sites.
To overcome these challenges, at NCPOWER we understand the importance of implementing a proper monitoring system, which provides accurate data on battery status, charge levels, possible failures and actual life. This allows us to optimise resources, minimise downtime and maximise the efficiency of electric vehicles, offering a quality service to our customers.
NCPOWER's approach to optimise lithium battery time and costs
The NCPOWER Data Centre
NCPOWER Data Center is a software that enables continuous monitoring of lithium batteries. In particular, the exact usage in any electric vehicle can be monitored in real time.
Through our web portal, they can be viewed at any time:
- State of charge of lithium batteries.
- Number of Ampere-hours delivered by the batteries.
- Battery life.
- Battery temperature.
- General information on the performance of lithium batteries.
In short, you get an overview of the performance of the lithium battery, which helps to assess its efficiency.
Having said that, the most important feature of our system is the ability to do all of this in an automated way. The operating data of the storers is analysed and the NCPOWER technical support department is notified to detect any incident.
This prevents error reports and makes it possible to anticipate any possible anomalies, even those undetectable by the user.
Conclusion
In short, obtain real-time information on download times, charging times, days of use, average consumption and temperatures reached. In this way, you can optimise resources and efforts, and improve efficiency, also reducing the risk of incidents of any kind.
What are you waiting for? Join NCPOWER's cutting-edge lithium battery technology now and make the leap to electric vehicle electrification.
